AUSTIN OFFICE · OPEN MON–SAT 8AM–7PM

Talk to a Real Person.
Same Day.

No call center. No bots. Call the Austin office or send a one-line email — a Softer Water engineer will get back to you the same business day with pricing, hardness data, and a free in-home quote.

Austin Headquarters
2021 Guadalupe Street #260
Austin, TX 78705
Monday – Saturday
8:00 AM – 7:00 PM Central
Average Response
< 2 hours
on quote requests submitted during business hours
FREE QUOTE FORM

Tell Us Where the Water Is.

One field per truth: where you live, how we reach you, and what's wrong with your water. A Softer Water engineer responds the same business day with pricing and your local hardness data.

    No spam. No reseller list. One human, one reply.

    AUSTIN OFFICE
    2021 Guadalupe Street #260
    Austin, Texas 78705
    Mon–Sat
    8AM – 7PM CT
    Sunday
    Closed
    Response
    < 2 hours avg.
    Get Directions
    SERVICE AREAS

    We Come to Your House. Free.

    Free in-home water testing and quote in all 9 service cities. Same-week install on every system we sell.

    BEAT ANY QUOTE

    Bring Us a Quote. We'll Beat It

    Any written quote from a licensed competitor on comparable equipment — we'll beat it in writing No fine print. Email the quote to info@softerwaterco.com or bring it to the Austin office.

    QUICK ANSWERS

    Common Questions About Reaching Us

    How fast will you respond?
    Same-day for any quote request submitted Mon–Sat before 5pm. Emails and form submissions go straight to a sales engineer — not a call center.
    Can I visit the Austin office?
    Yes — our Austin office at 2021 Guadalupe Street #260 is open Mon–Sat 8AM–7PM by appointment. Schedule a 30-minute consultation by phone or email and we'll have your water hardness data and quote ready when you arrive.
    Do you do free in-home estimates?
    Yes. Free water testing and quote at your home across our 9 Texas + Florida service cities. No high-pressure sales pitch. Most quotes take 30 minutes.
    Is the phone answered by a real person?
    Yes — during business hours (Mon–Sat 8AM–7PM CT) a Softer Water Co. team member picks up. After hours, leave a voicemail or use the form and we'll call back the next morning.

    Ready When You Are.

    One call. One quote. One install. Lifetime warranty after that.